1. Each of a deep/end tenancy cleaning requires £50 deposit before the beginning of work. We commit to deduct this payment from the final quote after cleaning is completed.

2. We will review the feedbacks after completing of the job and return for correction when necessary.
This needs to be reported within 24 h.
We do not refund any payments made towards the service due to complaints.
If the complaints are not related to the job we have completed we will put extra charges to the new work we are requested to do.

3. The carpet cleaning its a shampooing carpet service. We do our best to get the best results of it but we cannot guarantee that all stains will be removed due to many reasons not dependent on us.

4. The property which we are going to clean should be emptied and unfurnished unless agreed otherwise.